Personalised Concierge Services
We believe every one our customers are unique. Your requirements are all different. This is why we have created a comprehensive range of services designed to give you all the assistance you may require when you stay in our beautiful properties.
You can choose as many or as few services as you wish.
Housekeeping... (click tabs to expand)
We understand when you are on holiday you do not want to be bothered with all of the household chores and cleaning, this is why with all of our rentals we include complimentary housekeeping services. You will find having help greatly increases your enjoyment of your holiday at the villa, and gives everyone a true break. Our housekeeping staff who have been with us for many years, can help you with all types of duties such as: washing and ironing clothes, making bedrooms, washing dishes and helping you to prepare food, and serving your guests. Even collecting fresh bread and croissants in the morning! On Sundays in Spain there are no housekeeping services - unless urgently required.
Most of our guests prefer to have full time housekeeping, especially if they have small children, so we allow you to add more at the time of your reservation. Please check how many hours of housekeeping as standard are included within your villa rental.
Casa San Bernardo - 2 hours per day complimentary
Gran Villa San Pietro - 2 hours per day complimentary
Gran Hacienda Florentina - 2 hours per day complimentary
Luxury Apartment Baan Tongsai - 2 hours once per mid-week complimentary
The Beach House at Ao Yon Bay - 2 hours per day complimentary
Villa Baan Chirawan - 8 hours per day complimentary
Baan Amandeha Luxury Beach Retreat - 8 hours per day complimentary
EXTRA HOURS SPECIAL OFFER
If you would like to increase the hours of housekeeping we have a special offer. BUY ONE HOUR AND GET ONE HOUR FREE.
Each extra hour of cleaning can be arranged at £16 per hour and you would receive another hour FREE. We would recommend you take a minimum of 4 hours per day or 8 for larger groups, or if you have young children. It really makes a villa holiday special. For example, for just £32 per day you would receive an extra four hours of housekeeping in addition to the complimentary hours we include as standard.
Having a professional chef is a true luxury and is one of the highlights of any private villa rental. Our professional chefs are first class and are always highly praised. You choose the days you would like a private chef.
The prices below include the cost of the services of an experienced professional chef, plus their time spent shopping, travelling, preparing, cooking, serving and tidying the kitchen.
Chef Services in Spain
Chef Services in ThailandBreakfast Service
- Up to 4 guests £115
- Up to 8 guests £175
- For 9 - 16 guests £215
- For 17 - 24 guests £255
- For 25 - 32 guests £295
- Up to 4 guests £145
- Up to 8 guests £205
- For 9 - 16 guests £255
- For 17 - 24 guests £295
- For 25 - 32 guests £335
- Up to 4 guests £195
- Up to 8 guests £275
- For 9 - 16 guests £325
- For 17 - 24 guests £365
- For 25 - 32 guests £415
Any two meal services from Breakfast, Lunch or Dinner
- Up to 4 guests £245
- Up to 8 guests £295
- For 9 - 16 guests £375
- For 17 - 24 guests £415
- For 25 - 32 guests £465
All three meal services of Breakfast, Lunch and Dinner
- Up to 4 guests £295
- Up to 8 guests £345
- For 9 - 16 guests £425
- For 17 - 24 guests £465
- For 25 - 32 guests £515
Please note, there is a 50% surcharge for chef services on the 24th, 25th & 26th December, and 100% surcharge on 31st December.
We understand going shopping after a long journey may be inconvenient, especially if you arrive late at night, or if you are travelling with children. We offer a villa pre-stocking service where we can organise your shopping before you arrive.
Simply provide us a list of required groceries and one of our staff will make a trip to the supermarket for you. We can buy a wide range items, from tea and coffee, to fresh meats for the BBQ, salad and fruit, or wines, beers and snacks. The goods are all unpacked and placed into the fridge and food cupboards. Being able to enjoy a hot cup of tea, feed hungry mouths, and drink a chilled glass of wine when you arrive will really get the holiday off in style. It allows you to relax knowing all the essentials are taken care of, especially if you get delayed or the supermarkets are closed before you arrive.
We charge £70 for our pre-stocking service. This covers all transport costs to the supermarket and the villa, plus two hours of our staff spent shopping and unpacking. This can be paid by credit card or with your villa rental payment. This covers the cost of most pre-stocking requests, but for larger shops or where we have to visit more than one supermarket to purchase the items you request we charge £35 for each additional hour. You pay for any extra time spent, and the food and drinks at cost price when you arrive.
Villa Food Shopping...
If you would like our staff to do your shopping during your stay you may use the same villa shopping service. Please give us a clearly printed shopping list and 24 hours notice, so it is best to try and plan your food and drink requirements in advance.
We charge £70 per each shopping trip which covers the cost of transport, fuel and 2 hours of time for our staff for shopping, traveling and unpacking. The food and drinks are charged at cost, plus additional hours at £35.
If you would like to use the services of one of our specialists to help organise various activities, and create an agenda for you we can arrange an initial telephone discussion and give you lots of suggestions of what to see and where to go free of charge. If you would like a more personalised itinerary putting together then we charge our time (which includes the costs of phone calls) at £35 per hour.
If you are not hiring a car, just let us know how many people will be in your party, and we can arrange a collection from the airport right to the villa, and returns of course when you leave.
We have many relationships with local car hire firms. Please tell us your requirements and we will obtain a quotation for you, or recommend good local car hire companies.